Cancellation & Refund Policy

At The Digiskill Origin, we aim to provide a smooth digital learning experience. As our courses, eBooks, and other digital products are delivered electronically, refunds and cancellations are subject to the conditions mentioned below.

1. Refund Eligibility

Refund requests may be considered where a genuine technical issue prevents the customer from accessing the purchased digital product or course. Such issues should be reported to our support team within 24 hours of purchase.

If a refund is approved, the amount will generally be processed within 5–7 business days, subject to the payment provider and applicable processing timelines.

2. Non-Refundable Conditions

Once the purchased course, lecture, eBook, or other digital learning material has been accessed or delivered successfully, the purchase may not be eligible for a refund. This is because digital content cannot be physically returned after access has been provided.

3. How to Request a Refund

If you believe you are eligible for a refund, please contact our support team at:

Email: teamdigiskillorigin@gmail.com

Please include your order or transaction details along with a brief description of the issue. Our team will review the request and respond accordingly.

4. Cancellations

Since access to our digital products may be provided immediately after successful payment, cancellation requests may not be accepted once the order has been processed or digital access has been provided.